Sita Gurung
2h · Lalitpur, Ward 4
Open
Overflowing bins near Patan Durbar Square
Lalitpur, Ward 4
14232817
Civic reporting, built for Nepal
Report local issues with your neighbors in Nepal
Gunaso is where people in your ward report garbage, broken roads, water problems and drainage, back each other up with upvotes, and follow every issue until it is fixed.
Complaint Reported
Kathmandu, Ward 3
125+
Downloads
10+
Reports filed
5.0★
App Store rating
77
Districts supported
From the feed
See what your neighbors are reporting
Every issue is posted by a real resident, ranked by community upvotes, and tracked from open to resolved.
See Gunaso in action
Pick a part of the app to preview the real screen you would use.
Issues
What can you report on Gunaso?
From garbage complaints to road problems, report any civic issue affecting your municipality in Nepal.
Garbage & waste
Overflowing bins, illegal dumping, unmanaged waste in public areas.
Broken roads & potholes
Damaged roads, missing manhole covers, unsafe pedestrian paths.
Water supply problems
Leaking pipes, contaminated water, irregular water supply in your ward.
Street light issues
Non-functional street lights, dark public areas, electrical hazards.
Drainage & sanitation
Blocked drains, open sewage, flooding during monsoon season.
Other public grievances
Noise pollution, encroachment, unsafe construction, and more.
How to report a complaint in Nepal
Four simple steps to file a civic complaint and get your local issue resolved.
Step 1
Spot & report
See garbage, a broken road, or a water leak? Snap a photo, describe the complaint, and pin it to your location in Nepal.
Step 2
Raise your voice
Your complaint goes live instantly. The community sees it and local municipality authorities are put on notice.
Step 3
Community backs you up
Neighbors upvote to signal priority, comment to add context, and share to spread awareness about the issue.
Step 4
Track to resolution
Issues move from Open → In Progress → Resolved. Resolution requires proof photos, ensuring full public accountability.
Why use Gunaso for civic complaints?
Built for every citizen in Nepal who wants to make their community better through transparent complaint reporting.
Location-based reporting
Every complaint is pinned to a specific district and municipality so the right local authorities can act.
Transparent resolution
Issues require proof photos to be marked resolved, creating a permanent public record of accountability.
Community-driven action
Neighbors upvote, comment, and share complaints, working together to highlight urgent civic issues.
Trust & accountability
Open tracking from complaint to resolution. No public grievance gets lost or ignored.
Real-time notifications
Stay updated on status changes, comments, and votes on complaints you care about.
Bilingual: English & नेपाली
Every screen available in English and Nepali, including Nepali numerals and Bikram Sambat dates.
Gunaso vs other ways to complain in Nepal
How community-backed, trackable reporting compares with the government Gunaso portal and calling your ward office.
| Gunaso | Government portal | Calling the ward | |
|---|---|---|---|
| Public and trackable by anyone | Yes | No | No |
| Community upvotes to prioritize | Yes | No | No |
| Proof photo required to resolve | Yes | No | No |
| Bilingual app (English & नेपाली) | Yes | Partial | No |
| Covers all 77 districts | Yes | Yes | Partial |
| Free to use | Yes | Yes | Yes |
Gunaso is an independent community app, not affiliated with the Government of Nepal or the gunaso.opmcm.gov.np portal.
Lost & Found Documents Nepal
Found a lost document? Help reunite it with its owner.
Thousands of identity documents, citizenship cards, licenses, passports, are lost across Nepal every year. Gunaso's Lost & Found board lets anyone report a found document so it can be returned to its rightful owner.
Report a found document
Photograph it, describe it, and add where you found it.
Search lost documents
Search by name or filter by document type to find yours.
Contact the finder
Reach out directly to the person who found your document.
Chain of custody
Track status: Found → Handed to Police → Resolved with proof.
Supported document types
Citizenship Card (Nagarikta)Driver's LicenseBlue BookAcademic TranscriptPassportOther Documents
Lost & Found
Report an issue
On the ground
What changes when neighbors speak up
Each report on Gunaso is one more cleaner street, fixed road, working drain, and a clearer record of what the local authorities actually got done.
Citizen-driven platform
Built by and for Nepali citizens who want cleaner streets, safer roads, and responsive local governance.
Collaborative reporting
Neighbors upvote, comment, and share civic complaints, amplifying the issues that need urgent attention.
All 77 districts covered
Every district and municipality in Nepal is supported, from Kathmandu Metropolitan City to rural municipalities in Karnali.
Full transparency
Open complaint tracking from report to resolution with mandatory proof, no grievance gets buried.
Frequently asked questions
Common questions about reporting complaints and civic issues in Nepal with Gunaso.
Start reporting civic issues in Nepal today
Download Gunaso, Nepal's complaint reporting app, and raise your voice for a better community.