How to report a broken road or pothole in Nepal

    Damaged roads and open potholes cause accidents across Nepal every day. With Gunaso you can report a broken road in under a minute, pin it to your ward, and track it until the local authority fixes it — with a proof photo required to close it.

    Steps to report a broken road

    1. 1

      Open Gunaso and tap Report

      Open the free Gunaso app and tap Report. Choose a broken road or pothole as the issue type.

    2. 2

      Add a photo

      Take or attach a clear photo. Photos make your report credible and easier for the local authority to act on.

    3. 3

      Pin the location

      Pin the exact spot on the map. Your report is tagged to the right district, municipality and ward automatically.

    4. 4

      Describe and submit

      Add a short description and submit. Your report goes live instantly for neighbors to upvote and for local authorities to see.

    5. 5

      Track to resolution

      Follow the status from Open to In Progress to Resolved. Resolution requires a proof photo, so nothing gets quietly closed.

    Broken road reporting FAQ

    Who fixes reported roads in Nepal?
    Roads are maintained by your local municipality or rural municipality (and the relevant road division for highways). Gunaso tags your report to the correct ward so the responsible authority sees it.
    Is reporting a road issue free?
    Yes. Gunaso is completely free on iOS and Android, with no ads or subscriptions.
    What if the road is not fixed?
    The report stays public and open. Community upvotes push unresolved issues higher, and resolution requires a proof photo, so a report cannot be closed without evidence.

    Start reporting civic issues in Nepal today

    Download Gunaso, Nepal's complaint reporting app, and raise your voice for a better community.