How to report a water supply problem in Nepal

    Leaking pipes, contaminated water and irregular supply affect households across Nepal. Gunaso lets you report a water problem with a photo and your exact ward, so the right authority is notified and the issue stays tracked until it is resolved.

    Steps to report a water problem

    1. 1

      Open Gunaso and tap Report

      Open the free Gunaso app and tap Report. Choose a water supply problem as the issue type.

    2. 2

      Add a photo

      Take or attach a clear photo. Photos make your report credible and easier for the local authority to act on.

    3. 3

      Pin the location

      Pin the exact spot on the map. Your report is tagged to the right district, municipality and ward automatically.

    4. 4

      Describe and submit

      Add a short description and submit. Your report goes live instantly for neighbors to upvote and for local authorities to see.

    5. 5

      Track to resolution

      Follow the status from Open to In Progress to Resolved. Resolution requires a proof photo, so nothing gets quietly closed.

    Water supply reporting FAQ

    Who handles water supply issues in Nepal?
    Water supply is managed by local utilities and your municipality or ward. Gunaso tags your report to the correct location so the responsible authority can respond.
    Can I report contaminated drinking water?
    Yes. Report contaminated or unsafe water with a photo and description so neighbors are warned and the authority can act quickly.
    Does it cost anything to report?
    No. Gunaso is free to download and use on both iOS and Android.

    Start reporting civic issues in Nepal today

    Download Gunaso, Nepal's complaint reporting app, and raise your voice for a better community.